support@primecaptain.com

Fairplay Policy


Equal Opportunities


We provide all users the same budget of 100 credits for selecting a fantasy team for any match and have access to players database. The rules are the same for all user such as picking the players of their respective teams or they can only pick the limited players from a particular real-life team.

Fixed Player Credits


While picking a player you required credits which are locked for each particular contest and match. The price for each player will be always fixed not only on the player's performance but also their real-life team during the particular contest or the match.

Deadline


The team submission deadline begins before the real-life match starts and it is the same for everyone, No team can be Edited/Changed post the deadline of the any match.

Winner Declaration


Our real aim is to see you win and compete with other players or friends, but most, important to keep up-to-date with the particular sport.

We use a scoring system for calculating points and it is displayed on our platforms.

  • We have taken the following measures:
  • We clearly mentioned each contest winner's applicable payouts and immediately processed & credited to the User's account.
  • Each match scores are obtained from accurate scoring feeds provided by reputable third party service providers.

Verified & Genuine Users


We have very genuine users on Prime Captain To make it easier we have put strict policies like when user withdraw their winnings they need to verify their accounts with government authorized ID Proof & bank account details. These details and documents are verified with the respective authorities.

Safe & Secure Payments


We ensure that your all financial transactions are safe and secure. We committed to protect your personal information and don't store your credit/debit card details with us.

Protect User Info


It's our responsibility to protect your personal documents like PAN Cards and Bank details. We used this information only for verification purposes and is never disclosed to any outside parties.

Others


  • Users who only above 18 years of age can play in the pay-to-play contests.
  • A user creating more than one account on PrimeCaptain platform will be considered as violating the Fair Play Terms. PimeCaptain neither allows nor encourages any user to create more than one user account on PrimeCaptain.
  • If a user is found submitting fake copies or someone else’s documents while registering with PrimeCaptain, the act will be considered as violating the Fair Play Terms of PrimeCaptain. PrimeCaptain has all rights to deactivate your account in such case.
  • In case a user is found to be creating and using multiple accounts on a single device amid regular platform audits, then, the case shall be considered to violate Fair Play Terms and attract needed actions. As a part of the action, the withdrawal request of the user shall be put on hold.

Your Money will be Divided into 3 Categories

WINNINGS: Winning is the amount of money that you have won through the leagues you joined. We will not charge any processing fees to withdraw the winning amount. Your minimum winning withdrawal amount is 300rs.

CASH BONUS: 50rs cash bonus is the initial amount which the PrimeCaptain gives on your registration. PrimeCaptain also gives extra 50rs on your referrals registration. You cannot withdraw Cash Bonus but it can be used to join contest.

REFERRAL BONUS: Referral bonus is the amount you earned on the first deposit by your referral. The minimum referral withdraw amount is 500rs.


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